Thursday, 31 March 2011

Back In Dayton Again

I'm out at the R.I.S.E. forum in Dayton with a couple of Unknown University students. I've seen about a half dozen of these, so I thought I'd take a few minutes off from the speakers and knock out a quick post.

We have our new (used) car, and settled with the insurance company on the old one (they came up about $300 from their initial offer on our old car, so the arguing paid off. And, for a net cost of $1400 (the amount of the new (used) car we bought less the insurance settlement, we went from a $2000 Camry with 125,000 miles on it (and some minor body damage) to a 2001 Camry with only 85,000 miles (and a body in pretty much pristine shape. So, all in all, it worked out.

Time to go back for a few more speakers and catch up with some old friends. Then it's back to the hotel room to put up a video for my students.

Last semester, I put together a fairly nice video on Modern Portfolio Theory (the math of variance/covariance, portfolio risk and return, efficient frontier, etc...). I'm rounding it out with another one on some historical returns (basically chapter 5 from Bodie, Kane, and Marcus' investments text). This means that I don;t have to lose class time just because I'm away.
(we cancelled class Friday, since I'm out of town).

So even while I'm away, my students don't have to feel deprived (yeah, right).

Back to the speakers.

Wednesday, 30 March 2011

Intro to Securitization

Tomorrow's event--securitization. If you've ever wondered what it was exactly, do come check us out. And if you already know everything about securitization, still come check us out.
Our speaker is Fouad Onbargi, a portfolio manager at Aladdin Capital. It's going to be great, so see you there!

Tuesday, 29 March 2011

Murphy is Alive and Well (And So Are We)

I was looking forward to our spring break - an entire uninterrupted week to work on research.

Hah! Enter Murphy, stage left.

A week before the break, the Unknown Wife got rear ended less than a mile from our house. As a result, our second car got totalled (mine - a ten year old Camry in fine running order) and she ended up going to the ER to get checked out for whiplash (she's o.k., but it blew almost 7 hours of our night). Luckily, she didn't have the kinds in the car.

Since then, she's been on muscle relaxants and going to physical therapy, and I've been either arguing with the insurance company about how much our car is worth or looking for a new (used) car - we're cheap so we don't buy new cars. Unfortunately, this requires time and search costs (and dealing with used car dealers, which is a whole lot of fun). All in all, I've had a brief early glimpse of a hell Dante never imagined - talking with insurance companies and used car dealers for all eternity.

Net result - a whole week basically down the toilet (which I woke up today to find is clogged, by the way - insert metaphor here).

It seems to be resolving - today we hear from the insurance company one last time, so we should be getting a check. Also, we're finally going to pick up a new used car (a Camry with less than 85,000 miles, which means it's barely broken in).

We still have to settle with the insurance company at some point about UW's injuries, but that comes after treatment is finished. It'll probably mean some $$ for the pain and suffering (not a lot, but some), but it still won't give us back our lost week.

The important thing is that everyone is o.k.

But I'd sure like to have that week back.

On an unrelated joke, this Dilbert cartoon tickled my funny bone. There seem to be many people on the green technologies bandwagon. I also think technology will end up solving our current environmental issues in ways we currently can;t even imagine. However, at present, most current green tech is more vaporware than real.

To me, green tech believers ofttimes come across as being in some strange religious sect (and I know about religious sects - I'm a proud member of one that believes some pretty outrageous things (like the God who made everything knows and cares about me personally, and sent his own son to die for me, etc...). And, like some members of my sect, they can often be pretty obnoxious (re: Jerry Falwell, Jim Baker, or the televangelist of your choice).

Anyway, here's the cartoon. Dogbert has the proper attitude: when someone gets on your nerves, find a way to make money off them.

As Glenn Reynolds says, "heh".

Sunday, 27 March 2011

Superstar Seniors Panel: Looking Back

This was a little while ago, but just a quick recap of our Superstar Seniors Panel, the last event before spring break. Thanks to all those who came out and asked questions, and for those who couldn't make it, here's a quick summary of what happened.
But first, presenting...our superstar seniors!
Having each secured full-time jobs at various reputable firms, the seniors gave us run-throughs of their college lives and recruiting experiences, as well as useful tips on what we should do to become future superstars like them. They didn't all have the same experiences, but bottom line is to take advantage of opportunities as well as create them for yourself, and to talk to people who've been through it before when in doubt. And to also explore outside of Stern. :)

A New Business Model for Gyms

What motivates you to workout? Whether it be the desire to be in better shape, look better, or just live an active lifestyle, inspiration to go to the gym can sometimes wane. Now think about this; what if your money was on the line? Do you think you might be more prone to keep up with your exercise schedule?

A new Boston based service called Gym-Pact is aiming to capitalize on the idea that people will go to the gym if not doing so would hurt their wallet. Gym-Pact forces its members to pay a "motivational fee" if they don't work out at least one time a week. This system has been tested in a chain of gyms in Denmark where membership is free, but missing sessions forces members to incur a full monthly charge -- so far, it seems to be successful.

The goal is for people to stay healthy and attend the gym on a regular basis -- paying if you DON'T excersize may be the answer to making this a reality for us all.

Saturday, 26 March 2011

Big Mistakes

This entry on my blog should prove two things: (1) I lead a relatively boring existence and (2) I spend way too much time thinking about teaching.

Yesterday for lunch, I went to a nearby Jimmy John’s Deli and got a sandwich. As I sat there eating it, I pulled out a piece of paper and across the top I wrote: What are the biggest mistakes that college teachers make? I immediately listed out 9 or 10 mistakes that I think college teachers are prone to make, mistakes that prevent them from moving from good to great. Then, I decided to whittle the number down to a “Top Five” list. That was tricky because several of my items appear to be quite prevalent. Finally, about the time I had taken the last bite of my sandwich, I turned my final five into a countdown somewhat like a David Letterman list on late night television. So, straight from Jimmy John’s Deli in Richmond, Virginia, here are my “Top Five Mistakes That College Teachers Make.” If you think I left something off, let me know.

Number Five: Overreliance on Power Point Slides. I never use Power Point slides in my own classes but, if I did, I would make sure to ask a question on the student evaluations each year about whether students liked my usage or not. I understand how they can be very handy (especially since textbook publishers will even create them for you) as a way of organizing material. However, I think they send a message to students that you are simply going to read Power Point slides to them as they sit there in the semi-dark trying to stay awake. Okay, I know that most teachers will say that they throw up the slides and then discuss the material but I have heard way too many students say “that lazy guy just reads Power Point slides to us that he didn’t even take the time to produce.” The way you view the process and the way your students view it may be radically different. Plus, I am not certain that it is easy to use Power Point slides to create active interaction with the students. If the slide provides the information, where is the conversation, where is the student thinking? My recommendation – just ask your students on their evaluations: “Should the professor use Power Point slides more or less or the same amount as now?” If a lot of students say “less,” I would pay serious attention to that advice. If they say “more,” then go for it.

Number Four: Failure to Engage Students with the Material. College teachers often seem to have a belief that students bring an active curiosity and desire to learn with them to class. If (when) that proves false, they appear to be mystified. “Why do they take my class if they don’t want to learn the material?” Well, they must take 30-40 courses to graduate so they have to sign up for something. Over my 40 years in this business, I have had a few students who walked in with an “I am dying to learn all about Intermediate Accounting” attitude. But, a vast majority of them walk in with a neutral attitude; they need to be convinced they are not wasting their time. After spending 80 percent of their lives learning stuff like the state capitals, the periodic table, how to outline a sentence, and the Pythagorean theorem, many students have had the joy of learning mashed out of them before they get to you.

How do you engage students? One possibility is to link the coverage to some personal benefit – how will their lives be better for knowing this material? “Learn it because I say so” doesn’t hold too much power over the young people of today. Or, show the student why you find the material interesting. If you have read this blog for long, you know that I’m a huge proponent of trying to puzzle students. Why is it done this way? What does this accomplish? Why was this action taken? How do these two things fit together? If you simply assume your students are truly curious about the Pythagorean theorem, you may be upset when they fall asleep in class or seem more interested in texting than in learning.

Number Three: Writing Tests that Reward Memorization. We all have heard that the purpose of college is to help develop critical thinking skills. That is a great and worthy goal. But students will learn based on how they expect to be tested. If you base your tests on memorization (“name the four criteria for a capitalized lease”), you can forget about developing critical thinking skills. If you want students to go beyond memorization, your tests have to go beyond memorization. “If the US had not made the Louisiana Purchase in 1803, what are possible impacts on the growth of slavery in this country?” Okay, that may lead to an answer that requires some work to grade but it allows students to demonstrate their understanding. If they expect to be tested in a certain way, their learning will be directed in that same way. Textbook publishers often provide test banks. Those questions are primarily designed to test memorization. You set the tone for your entire course by the way you test your students. Work to write thoughtful questions and you will be surprised by how much more thoughtful your students will become.

Number Two: Most Teachers Talk Too Much. Teachers get nervous during silences. They feel uncomfortable. Consequently, they rush in to fill up the quiet with words and words and more words. The less the teacher talks and the more the students talk the better. The teacher should guide the conversation and make sure everyone gets involved. After that, the less said by the teacher the better. However, that is hard to do. The students would much prefer for you to do all the talking because then they can turn their brains off and just write down what you say. Don’t let them play that game with you. Push them to talk. I use the Socratic Method so I call on them in rapid fire fashion but you can push them to talk in many ways. If you have read my Teaching Tips book at you know that I believe in the 50-50 Rule. That is the teacher should never do more than 50 percent of the talking. Push your students to do their 50 percent.

Number One: Failure to Force Students to Be Prepared for Class. In my opinion, the single biggest factor in having a great class is the preparation level of the students. If they are not prepared, what can they possibly add to the class? They can just write down notes. But, when they are well prepared, they can add ideas, suggestions, a different perspective, and the like. A class with well prepared students can be a true joy as the conversation and the thinking range throughout the topics under consideration. To me, that is education at its very best. That is why I became a teacher.

How do you get students to prepare for class? First, I think you have to be very specific as to what you want them to do. Don’t just throw out vague assignments. College students do not do vague very well. They ignore vague. Tell them exactly what you want them to do. Second, make sure the subsequent class actually incorporates that assignment in some way so students do not feel like they were being asked to do busy work. I remember being infuriated in college when I would spend hours on an assignment that was never mentioned by the teacher in any way. I certainly did make that same mistake twice. Third, don’t hesitate to be confrontational if the assignment is not done to your satisfaction. College students are adults. If they had an assignment at a job and did not do it, they would face the wrath of the boss very quickly. You don’t have to treat them like delicate flowers. If you give an assignment that you use in class and students are not prepared, talk to them about the need for doing the work. I never scream and yell at my students but I certainly let them know if I feel they have not upheld their half of the class work. I often stop students as they leave class with “you did not seem prepared today and I fully expect better from you at our next class.”

If you want to see an improvement in your teaching, pick one of these five and work on it for awhile. Or, pick a different one that you think applies to you. But you do have to make an effort to work on it. Just contemplating mistakes doesn’t do you or your students any good.

Tuesday, 22 March 2011

The iPhone Effect

How the iPhone Led to the Sale of T-Mobile USA
“The iPhone effect cannot be underestimated in this decision,” said Theo Kitz, an analyst at Merck Finck, a private bank in Munich. “Without being able to sell the iPhone, T-Mobile was in an unsustainable position and T-Mobile USA became a problem child.”

After Apple's iPhone became the world's leading smartphone, not being able to sell the iPhone became a major problem for T-Mobile. And now, its competitive position has further worsened because starting this February, Verizon has started to sell iPhones too. Is this really the 'iPhone effect'?

Sunday, 13 March 2011

Car Scams

Since I'm reasonably sure that our car will be totaled (not totally, but I'd put 10/1 odds on it being the case, after looking at the car), it looks like I'll be buying a new one. So, I started looking around on the various sites. On CraigsList, they warned about "Ebay scams".

There was a 2009 Nissan Altima with 29,000 miles listed for $2900. Too good to be true, so I figured it was phony. Just in case, I figured I'd send an email. Here's my response (highlighting is mine, to point out the "fishy" parts.


This 2009 Nissan Altima 2.5 S, automatic with 26,000 miles, runs and drives excellent(VIN: 1N4AL21E49N522850). This car has been extremely well maintained and it is fully paid. No accident, clear title, free of liens.
I have dropped my price to $2900 since this is an urgent sale and I need to sell it before 22 March, when I will be deployed in Afghanistan replacing the troops scheduled to come home.
(Note: appeal to sympathy - it's the military. Also, the chance to get something at a bargain))

I have decided to use ebay for this sale (the car isn't listed on ebay, only the payment process will be done through them). The car is already at our Military Logistic Department form Fort Bliss, TX, packed for shipping to a new owner. The Logistic Department will deliver the car to your home address in 3 days and the shipping is free for you. Since the car is in a military base, with no access you can't go there and take it, only the Logistic Department can deliver it. I will offer a 10 days period to inspect the car from the moment you receive it, before I will have your money.
(in other words, you can't see the car - just trust me).

If you agree with my price $2900, I need your FULL NAME AND COMPLETE ADDRESS, so I can inform ebay motors that I have a buyer! I will forward your details to them and then you will receive an invoice(with no further obligations or fees). Like this you'll be able to talk with them directly and ask all you want to know.
(eventually, he'll ask me to send it through Western Union, and poof goes my cash).

Hope to hear from you soon,
Sgt. XXX

Here's the info on the scam from eBay motors. I may play this jerk around for a while just on general principles. I know enough military folks that I could probably tie him in knots.

UPDATED 3/18 - so far, I've come across this scam three times in the last week. I haven't bought a car yet, but I have had some fun with the turkeys at the other end. Once said he was in Great Falls, and he ran for the hills when I told him I had a cousing stationed at Malmstrom AFB.

Good times, good times.

Friday, 11 March 2011

More Fun In The Unknown Household

We had a speaker (excellent one, at that)today at the Unknown University. Just as I got out, my cell rang - the Unknown Daughter on the phone tearfully says "Mom got into an accident and she's in the hospital". No other information.

So, I rush home (I live about 2 miles from the university) and try to get some info. UW was heading to the neighboring state (about 2 hours away) for a "retreat" at our old church (actually, a sleepover with a bunch of her old girlfriends). Less than a mile from our house, she stops, since the car in front of her was turning. She promptly gets rear-ended by some moron in a Ford Explorer (she was driving our Camry, so it's likely totalled).

She was able to get out of the car, but just in case (she got whipped around pretty hard), she went to the Emergency Room on a board, and called our house (we had arranged a babysitter so someone could watch the Unknown Baby Boy until I got home from the speaker).

She managed to call us from the ER (at this point it's 4 p.m.

Six hours later, after x-rays and an MRI,she gets checked out. No major problems, but she'll be sore tomorrow once the muscles start spasming (been there, done that, bought the shirt).

However, the MRI showed a possible bulging disk in her neck, but it could it's not clear whether it's from the accident, or just "Chronic". So (since I'm seeing a back specialist in a could of weeks), maybe they're running a "have one back checkup at the regular price, get the second for $99 (after all, it works for suits, so why not?).

Granted, it's a friday night, there are whackos out there, and it's a college town (and it's a friday night).

But. Six. Hours.


Time to start looking for another car.

Wednesday, 9 March 2011

Superstar Seniors Panel

Hi Guys,

Don't forget, Superstar Seniors Panel tomorrow. Come get all your questions answered, and maybe give yourself something to think about over spring break. It's going to be interactive and fun, and really an opportunity for you to ask our experienced seniors everything and anything (well, almost). See you there!

Some Reasources For Teachers

I'm not (by any account) always the best teacher. I do all right - ry (and sometimes even succeed), but I have a few personal characteristics that sometimes work against me. First, I have a certain, shall we say, lack of interpersonal skills and an occasional inability to pick up on cues (insert joke about faculty member with mild Asberger's here). In addition, I have a tendency to become a bit sarcastic under stress, and that never plays well in the classroom.

But, much like the palace eunuch, even if I can't replicate it while it's happening all around me, I know it when I see it.

I saw it today when I came across Joe Ben Hoyle's website. He's an accounting professor at the University of Richmond, and I've mentioned him previously here, where he was profiled in UR's alumni magazine.

It turns out he has a website with some good teaching material. One of the links is to a set of short (1-2 pages each) essays on teaching and another is to his blog. Both are well worth reading. Go over the blog when you have time, but do yourself a favor, and download the essays (they're in one document) now. I almost guarantee you'll get something out of it.

What Really Is To Blame?

By now, everyone who reads this blog has probably heard of the book “Academically Adrift: Limited Learning on College Campuses” by Arum and Roksa that basically makes the claim that the emperor has no clothing by giving evidence that students do not learn much in their four years in college. If you have missed the release of the book, you can learn more at the following URL where the authors are quoted as stating "How much are students actually learning in contemporary higher education? The answer for many undergraduates, we have concluded, is not much.”

What I find most interesting is that the blame game has started. Something is obviously wrong so what is to blame? Here are some culprits that I’ve heard mentioned: grade inflation, lack of education classes for college professors, the stress put on faculty to do research so they can’t focus on their teaching, lack of student preparation in K-12, student evaluations, lack of uniform requirements (students prefer to sign up for easier teachers – what a shock that one is), the desire of universities to retain students, increased use of adjuncts, the failure to reward good teachers appropriately, and on and on.

And, my response is—after 40 years in the classroom—certainly, all of these are a factor. We have built an education system with so many internal flaws that I’m surprised it works as well as it does. It is not one problem; there are many problems. Anyone with their eyes open should have seen this coming. You’d have to be totally in denial not to have expected these results. The only thing that surprised me about this study was that anyone was surprised.

I have always said that good teaching is not a mystery. If a teacher (a) seriously challenges a student, (b) helps the student understand the benefit from the knowledge to be obtained, (c) offers an appropriate amount of assistance, and (d) treats the student fairly, most students will be willing to climb a tall mountain for you. However, if you leave off even one of those four, students will gladly go drink beer and work on their suntans.

Is there a solution to the educational problem? Well, here is one. Following is part of an opinion piece that appeared in the University of Richmond school paper this past Thursday written by a student named Liz Monahan. (Although she has never been one of my students, I have written about Ms. Monahan and her opinion pieces previously.) And, although she is talking about this one university, my bet is that students at virtually every school in the country could say about the same thing (at least if you believe Arum and Roksa).

In her paper, I especially like her very last line. What would we teachers all do if this were to happen? Now, wouldn’t that change the world as we know it?

From Liz Monahan:
Four years of my life have been spent at a phenomenal liberal arts institution with enough learning resources (whether they be human or text) to wrap around the earth twice, and yet I find myself wondering one thing. What did I learn while I was here?

In the book, “Academically Adrift: Limited Learning on College Campuses,” authors Richard Arum and Josipa Roksa discuss the data accumulated during a study they conducted on whether college students improve their critical thinking and writing skills during the four years they attend college.

The study, which involved using a standardized test called the Collegiate Learning Assessment, indicated that more than a third of students showed no critical thinking or writing improvement after four years in college.

The results of the study also indicated that 35 percent of students said they studied five hours per week or less, with a 50 percent overall decline in the number of hours spent studying compared to years past.

Sadly, I don’t doubt the data whatsoever. Excluding a small minority, we study less. I’d go as far to admit that I study less now than I did in high school. I remember spending hours on my Gateway computer typing up study guides for exams and writing extensive papers for various AP classes.

According to the study, 50 percent of the students said they didn’t have a single course that required them to write 20 pages total. I’m not shocked by that statistic either.

Granted, I am a journalism major and am writing constantly, however I do have many friends who say that when it comes to writing papers, they simply aren’t assigned them.

I can recall writing a 30-page research paper on inclusion in elementary education during my sophomore year of high school.

Thirty pages for one assignment makes all of the assignments from my general education classes at Richmond look like a two weeks paid vacation.

When I question why it is that we study less I think it all comes down to one thing: accountability. In high school I was held accountable by my parents, my teachers, my peers and more importantly, by myself.

If I didn’t put in the effort, I didn’t receive a good grade. And why should I have? I didn’t deserve one. Which was why I made sure I worked hard — always.

Accountability is not a word we hear very often in college, at least at this one. We’re all told that college is supposed to be hard.

That’s when the justifying starts. The fact that I got a C on an anthropology paper no longer has to do with the fact I wrote it the night before it was due, rather that I’m not an anthropologist. Justifications like these make lack of accountability a comfort.

Many professors are just as guilty as their students. Instead of demanding hard work, effort and, inevitably, respect from his or her students, he or she attempts to gain respect (possibly in the form of a good evaluation wink, wink) by catering to the “needs” of students.

Another possible explanation for the decrease in studying, authors of “Academically Adrift” say, may be that the pressure put on students to be socially engaged is too great. What do colleges care about? Student retention.

So a happy student means a student who is doing fun things on and around campus. Fun things on and around campus mean that student is coming back next year.

So when the admissions spiel sounds a little like, “We care about your happiness,” future generations of college students should smile because now they’re in on the joke.

Data from the CLA survey indicated that students who majored in more traditional liberal arts studies such as English or philosophy showed higher levels of critical thinking and writing skills. It makes sense. I can’t imagine it’d be easy to B.S. your way through an analysis of the Theory of Forms.

For those of you, like myself, who are questioning your personal improvement throughout your year(s) spent at University of Richmond, a word of advice: It’s not too late.

First step: Hold yourself accountable. No one will do it for you.

Second step: Challenge your teachers to challenge you.

Sunday, 6 March 2011

Networking 101: Looking Back

Quick flashback to our Networking 101 event this past Thursday- Our standard news update, followed by a talk by upperclassmen Chris Park and Sameen Singh. They brought in their past experiences networking their way into the job market and strung together a "what / what not to do" for all the job-seeking underclassmen (and other upperclassmen!) Just a little advice from our awesome e-board members.

Saturday, 5 March 2011

Wealth Management Firm For Rock Stars

One day in 1994, while recovering from a ruptured pancreas, Guns ‘N Roses bassist Duff McKagan was puttering around his basement when he happened upon the group's financials from the previous six years. Flipping through the reports he had a bit of a panic attack when he realized, “I couldn’t make sense of it. I didn’t know how much we had made or lost on the tour. So he decided to take some finance classes at Santa Monica Community College and while fronting his new band, Velvet Revolver, started giving financial advice on the side.

It was around that time that McKagan realized a couple things. 1) That he was pretty good at this money management stuff and 2) fellow musicians were comfortable being counseled by him because he didn’t “wear a suit” and therefore wasn’t representative of The Man. And that’s when a lightbulb went off.

He would team up with someone who had a little bit but not much more financial wisdom to impart but who wouldn’t scare off anti-Establishment rockstars with his fancy degrees and experience in the industry because Duff would be there to tell them the guy was cool. McKagan found him in former banker Andy Bottomsley. Together the two will launch Meridian Rock, which will “educate rockers about their finances instead of pandering or lying to them,” and will be straight with colleagues re: whether or not they’re completely broke. The firm is actively seeking money managers in Europe and the US. Here’s what will be expected of you.

No word on comp but it seems as though you could easily work in some guarantees for a few groupies at year’s end.

Friday, 4 March 2011

Are You Tired?

How many of you have said "I am tired" today? Everyone experiences fatigue but did you know that severe chronic fatigue can actually be an illness?

In October 1985, 8 children went on a sledding trip together and within weeks, all of them fell ill. Their symptoms resembled those of the flu but they lasted for weeks, months, and even years. This mysterious illness that rendered the children unable to get out of bed spread throughout the village and eventually affected 214 people within a 30-mile radius.

The number of Americans estimated to have this illness, which is clinically named Chronic Fatigue Syndrome, is 1 to 4 million. And because of CFS, annual productivity lost to the U.S. economy is estimated to be about $9.1 billion.

So, the next time your friend tells you that he/she feels tired, make an effort to ask him/her how long this has been going on and perhaps inform of them of the existence of CFS.

Thursday, 3 March 2011

Federal Reserve Event

Also, new event coming up.

We're co-sponsoring with EHS to bring Debby Perelmuter, Senior VP of Research at the Federal Reserve. Come out to learn about the financial crisis, the Federal Reserve's response to the financial crisis and to find out more about working in the Federal Reserve. We're sure a lot of your questions will be answered.

See you guys there!

Protest, Power and the Economy

We all know about the protests that have been going on one after the other in the Middle East. Is this random? Perhaps not. Tunisia, Egypt, Libya and Bahrain--what do they have in common? And what's next?

So apparently, it could be a combination of unemployment rate and length of dictatorship that drives likelihood of protest. The graphic below pretty much summarizes in all: green dot shows how many years the current leader has been in power, white dot shows the rate of unemployment.

Perhaps the protests are going to stop spreading for a while...


Tuesday, 1 March 2011

Apple's New iPad - Can it Keep the Momentum?

Apple's about to announce the release of their new iPad tomorrow, March 2nd. As we know, the original iPad is one of the fastest selling consumer electronic device, the question is will the Apple and iPad 2 be able to live up to their customers' expectations?

We can get an interesting look at this with looking at Apple's stock fluctuations with the news release tomorrow morning.

Interested? You can follow the release of the iPad 2 at:

Reminder - We do have an event on Thursday, March 3rd. It is a wonderful Networking 101 event and it will be very useful for recruitment all year round. We look forward to seeing you there!

What It Takes To Be Great – Part II

I did a little experiment over the last two weeks and, to tell you the truth, I was a bit surprised by what I discovered. I asked my students in Intermediate Accounting II (virtually all are second semester juniors) to identify the very best teacher they have had since they entered college. For most students, their teachers provide them with the best examples of leadership. I really wanted my students to consider the attributes that it takes for a person to be a successful leader. Most of them will graduate from college and, within a year or two, they will be in a position where other workers must report to them. Often, the upward trajectory of their careers is not based on their knowledge of accounting but rather on their ability to guide and lead the people who form the members of their team. A teacher is not exactly a team leader but the characteristics for success would seem to be somewhat similar.

My students were asked to identify their very best (“best” not “favorite”) college teacher and then write a short paragraph justifying this selection. In a follow up assignment, I asked each student to boil down the characteristics of this person into just three words. I wanted to see what I could discover (and what they could discover) about being the best by looking at these descriptions.

What I fully expected to receive was what I call the 2 C’s and 3 E’s of teaching: Caring, Challenging, Engaging, Energetic, and Enthusiastic. I have always said that a teacher can go far by simply focusing on these 2 C’s and 3 E’s.

What I got was a much wider variety of responses than I had expected (some of which I didn’t even understand). So, I had to figure out how to create an organizational pattern for the information that I had gathered. I finally decided that I could take each word that I was given and assign it to one of three classifications:

Teacher’s connection to students
Teacher’s personal attributes
Teacher’s method of instruction

Okay, some of the descriptive terms could fit into more than one category but I chose to use my best judgment and force them all into one category or another. Below you will find what I learned from my students. If you want to become a better teacher (on the road to becoming a great teacher), pick out a few of these terms and work to get a bit better. As a good friend of mine recently told me, it is really hard to know how to become a better teacher – it is such a nebulous goal. However, perhaps becoming a bit more enthusiastic will help or maybe a bit more helpful. Don’t attack the goal, attack the attributes.

Or, possibly a more efficient approach would be to take this list and grade yourself: “For each of these characteristics, what grade would my students give me?”

After that, ask yourself which grades bother you the most? There are undoubtedly some areas where you won’t be pleased with your own grade. Then, as you might with one of your students, ask yourself: “What could I do to get that grade up?” Merely, by identifying the attributes where you don’t like your grade, you are taking the first steps to becoming a better teacher.

The number in parenthesis indicates a term that was mentioned by more than one student to describe their best teachers. Remember, I created the categories myself after looking at the overall list of characteristics as a method of organization.

Teacher’s connection to students
--Caring (6)
--Engaging (5)
--Helpful (5)
--Approachable (2)
--Fair (2)
--Inspirational (2)
--Motivational (2)

Teacher’s personal attributes
--Personable (4)
--Intelligent/smart (4)
--Knowledgeable (3)
--Down-to-earth (2)
--Energetic (2)
--Enthusiastic (2)

Teacher’s method of instruction
--Interesting (3)
--Entertaining (2)
--Humorous (2)
--Passionate (2)